How to Connect With Your Customers on Snapchat

How to Connect With Your Customers on Snapchat

Henry Starks

9 Posts



The introduction of Snapchat, as one of the top social media channels, has increased people’s interaction with a great deal. Nowadays, people can easily talk about many different things over Snapchat.

Snapchat has emerged as an effective platform for interaction between a business person and his or her customers. However, without a clue on how to connect with customers on this social platform, you might not enjoy its benefits. The following tips guide you on how to connect with your customers on Snapchat:


Sending Your Discounts, Offers, and Promotion

Your offers and promotion may be ineffective if they are not communicated to your customers. However, your desire to put them across to your clients may also be hindered by the lack of a simple platform. Thus, Snapchat becomes the easiest option for this activity. You can send the offers and promotions to the customers.

This can come out more clearly if you take photos of the items while branded with the discount or offer. Eventually, your customers will screenshot them present them at the stores. Also, they will be attracted to your store for purchases.

Create a Product-Based Story

Use the story feature on Snapchat for this purpose. You can use the 10-second clip allowance to communicate about your products, prices, and more information. This can also be referred to as a product demo. This can keep the customers engaged in your business, thus, increasing their chances to buy from you

Include Call to Action

Sending information about your products without necessarily provoking customers to follow you where you are may be least effective. Thus, you should be sure to link them with your business or delivery stations. For instance, you provide a link that leads the customers to your website. This can be effective if you first introduce them to your promotions or any other attractive offers. You can also promote your events or products using geofilters. This will make the buyers know the easiest way to access your store or shop.

Be Active in Snapchat to Encourage Following

The more followers you have, the higher the chances of getting potential customers. Thus, engage in Snapchat with interactive and interesting videos or pictures. Also, talk and share more information about your products or event. This will make many people follow you.

Determine Your Results

Follow up-to track how you fared in your attempt to connect with your customers. For instance, you can check the frequency of screenshots taken from the information you shared previously. You can also review your videos, pictures, and followers in order to see how people have reacted to them.


Many individuals and companies have successfully used Snapchat as a strategy in marketing. It is a simple social media platform that is cost-effective. It can also carry a lot of information to very many customers all over the world.

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